Your privacy matters
Last updated: January 24, 2025
Table of Contents
At Equish, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scheduling platform.
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, phone number, and company details.
Employee Data: Names, contact information, availability preferences, shift assignments, and time-off requests for employees you manage.
Usage Data: Information about how you use our services, including IP address, browser type, pages visited, and timestamps.
Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers).
2. How We Use Your Information
- Provide and maintain our scheduling services
- Generate schedules and manage employee shifts
- Send notifications about schedule changes
- Process payments and billing
- Provide customer support
- Improve our services and develop new features
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your data. We may share information with:
- Service Providers: Trusted third parties (hosting, payment processing, analytics) under strict confidentiality agreements.
- Integrations: Data shared with tools you connect (payroll, POS) only with your explicit consent.
- Legal Requirements: When required by law or to protect our rights.
4. Data Security
We implement industry-standard security measures:
- AES-256 encryption at rest and TLS 1.3 in transit
- Regular security audits and penetration testing
- SOC 2 Type II certified infrastructure
- Two-factor authentication (2FA) available
- Daily encrypted backups
5. Data Retention
We retain your data for as long as your account is active. After account deletion, we retain data for 90 days (for recovery) before permanent deletion. Some data may be retained longer to comply with legal requirements (tax records: 7 years).
6. Your Rights
You have the right to:
- Access your personal data (download from Settings)
- Correct inaccurate data
- Delete your account and data
- Object to processing or restrict use
- Data portability (export in JSON format)
- Opt-out of marketing communications
Contact privacy@equish.app to exercise these rights.
8. GDPR Compliance (EU Users)
We comply with the EU General Data Protection Regulation (GDPR). Legal basis for processing: consent, contract performance, legitimate interests. You have the right to lodge a complaint with your local data protection authority.
9. CCPA Rights (California Residents)
California residents have additional rights: right to know, right to delete, right to opt-out of sale (we do not sell data). Contact privacy@equish.app to exercise these rights.
Contact Us
Questions about this Privacy Policy? Contact us at:
Email: privacy@equish.app
Address: Equish, Inc., 123 Tech Street, San Francisco, CA 94105